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How to Access Medication in an Emergency

In the event of a life-threatening emergency, please call 911 or go to your nearest emergency care facility. If you have an urgent situation or question with your medication, please call the Vivo Health Pharmacy location that provides your pharmacy services. A highly trained Vivo Health pharmacist will always be available to accept your call during business hours.

If you do not know your Vivo Health Pharmacy location, please call 844-411-8486 (VIVO).

Outside business hours, callers have the option to transfer to our Clinical Call Center, staffed by registered nurses who have the resources necessary to evaluate all emergency and urgent situations.

If pharmacist intervention is required, a Vivo Health pharmacist is on call 24 hours a day, seven days a week.