Get Started

New to Vivo Health Pharmacy?

You're only a few steps away from a personalized pharmacy experience.

To get started, choose one of the quick steps below.

  • Ask your doctor to send your prescription to Vivo Health Pharmacy.

    When your doctor asks where you'd like your prescriptions sent, request Vivo Health Pharmacy. Find the location most convenient to you.

  • Transfer your existing prescriptions.

    Transfer your prescriptions by calling Vivo Health Pharmacy. We will work with your current pharmacy and provider to ensure a seamless transition. Visit our locations page to get started.

We're Here to Help

With Vivo Health Pharmacy, you have access to …

Personalized Care

Our pharmacists work with you and your provider to ensure you get the most out of your treatment.

Free Delivery

We'll make sure you get the medication you need by delivering it right to your door.

24-Hour Support

With our 24-hour clinical call center, a qualified health care professional is always standing by with answers.

Convenient Text Payment

Pay for your prescriptions via a secure payment link sent to your mobile device via text.

Two Way Texting

Register at your nearest Vivo location, and provide your mobile number to communicate with us via two way texting. 

Learn about our services

Welcome, Northwell Health Employees. 

Learn more about your pharmacy benefits plan and how to refill your prescriptions currently filled through Vivo Health Mail Order Pharmacy.

Access your benefits

Vivo Health Pharmacy is here for you.

Contact us

Find Specialized Support

Our pharmacists are trained in the treatment of a wide range of conditions and specialties. Explore below to find out how our team members can help you.

Let us know how we're doing.

Give feedback

Patients receiving specialty medications may reach out to Accreditation Commission for Health Care (ACHC) at (855) 937-2242 or Utilization Review Accreditation Commission (URAC) at (202) 216-9010 to file a complaint.