Electronic Health Record Migration

VIVO Health Pharmacy migrated to a new electronic health record and pharmacy operating system, Epic, on November 1, 2025. This is part of a Northwell Health initiative designed to create a more seamless and connected healthcare experience for you. This will enable your pharmacy records to be part of a single, secure health record system, which allows all your Northwell providers and the VIVO team to work together more effectively on your behalf. See FAQs.

We're here for you. Every step. Every question. Every day.

Backed by NY’s most chosen health system*

Northwell’s Vivo Health Pharmacy offers convenient home delivery, expert support and more. Call us at (833) 345-8486 and we’ll work with your current pharmacy and provider to ensure a seamless transition.  

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Experience the difference

A better pharmacy experience — from the health system that's raising health for all. With Northwell's Vivo Health Pharmacy, you can expect:

  • Care & Coordination

    You can ask our pharmacy experts any questions from the comfort of your home 24/7. Our team is uniquely set up to get your prescriptions to you on time, with your pharmacists and doctors working together to prevent hold-ups and surprises. 

  • Financial Support

    We understand that medications can be costly. We'll help you find solutions.

  • Access & Convenience

    We have the medications you need — even hard-to-find specialty medications, and we offer convenient home delivery.

Experience the Difference

Learn about our services

Northwell's Vivo Health Pharmacy

Providing exceptional pharmaceutical care and service to our patients, thereby raising Health in the community.

When I think of Vivo Health Pharmacy, I think of professionalism, empathy, and just comfort.

Jacob's dad

Jacob's Story

 

Check with your Pharmacy Benefit Manager to see if Vivo Health Pharmacy is in network. Please note, you are able to choose any pharmacy for discharge and refill prescriptions. Your pharmacy can contact Vivo Pharmacy and request a transfer for further refills.

*Source: January 2024 to September 22, 2024, inpatient and ambulatory surgery SPARCS data.

For more information, please review our Frequently Asked Questions.

News & Events

Stay updated with the latest and greatest Northwell and Vivo news and events!