Electronic Health Record Migration

VIVO Health Pharmacy migrated to a new electronic health record and pharmacy operating system, Epic, on November 1, 2025. This is part of a Northwell Health initiative designed to create a more seamless and connected healthcare experience for you. This will enable your pharmacy records to be part of a single, secure health record system, which allows all your Northwell providers and the VIVO team to work together more effectively on your behalf. See FAQs.

How to Access Medication in an Emergency

In the event of a life-threatening emergency, please call 911 or go to your nearest emergency care facility.

If you have an urgent need or a question about your medication, please call the Vivo Health Pharmacy location that provides your pharmacy services. Our highly trained pharmacists are available to accept your call during business hours.

Visit our locations page to find your Vivo Health Pharmacy contact information.

At Vivo Health Pharmacy, we want to make sure you have the medications you need, when you need them.