Electronic Health Record Migration

VIVO Health Pharmacy migrated to a new electronic health record and pharmacy operating system, Epic, on November 1, 2025. This is part of a Northwell Health initiative designed to create a more seamless and connected healthcare experience for you. This will enable your pharmacy records to be part of a single, secure health record system, which allows all your Northwell providers and the VIVO team to work together more effectively on your behalf. See FAQs.

Language Services

The Language & Communication Access Services Program of the Center for Equity of Care ensures meaningful access to health services for all patients, including those with distinct communication needs. We strive to advance effective communication between providers, all members of the medical team and patients, which enhances patient safety and outcomes. The patient-centered scope of the program is structured in four main categories:

A comprehensive language and communications assistance strategic plan focuses on meeting the needs of our diverse communities and patient population. The Language & Communication Access Services Program provides communication resources to our patients and families with distinct communication needs in three main areas:

Please contact 516-881-7000 if you have any questions regarding the program.