Electronic Health Record Migration

VIVO Health Pharmacy migrated to a new electronic health record and pharmacy operating system, Epic, on November 1, 2025. This is part of a Northwell Health initiative designed to create a more seamless and connected healthcare experience for you. This will enable your pharmacy records to be part of a single, secure health record system, which allows all your Northwell providers and the VIVO team to work together more effectively on your behalf. See FAQs.

Patient Privacy and Rights

At Vivo Health Pharmacy, we value your privacy — and as a patient, you have rights. We work hard to earn your trust and safeguard your information. Learn more about your privacy, rights, and how to get the information you need.

Patient Bill of Rights

Privacy and Confidentiality

How to File a Complaint