Maintenance medications are any medications that you are taking long term, including for chronic conditions.
A Vivo Health Pharmacy representative will contact you prior to your next refill, or you can enroll by downloading and completing this form.
The mail order pharmacy is open Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 4 p.m. We also have a 24-hour clinical call center to handle medication questions outside of business hours.
You can request a refill by calling Vivo Health Pharmacy at (833) 868-VIVO (8486) and opting-in for automatic refills.
For most prescriptions, a 30-day supply can be filled up to three times at your local pharmacy. Any additional fills of maintenance medications must be obtained through mail order. Failure to use mail order may result in paying full cost at your retail pharmacy.
Standard delivery is two-day USPS for nonrefrigerated items, and refrigerated items will be shipped overnight. Orders can be delivered to your home or place of business.
Once processed, medications will be sent out via two-day USPS.
Tracking numbers will be provided via email, as long as you provide your email address.
We accept all major credit and debit cards, as well as your Healthcare Flexible Spending Account card.
Yes, we accept copay cards as well as manufacturer coupon cards. We will also contact you to let you know if one is available for your prescription. Please let us know if you are enrolled in a discount program.