The mail order pharmacy is open Monday – Friday, 8am to 7pm. Also for your convenience, we have a 24-hour call center for after business hours.
Maintenance medications are any medications that you are on long-term or for chronic conditions.
A Vivo Health Pharmacy representative will actively reach out to you prior to your next refill, or you can enroll by downloading and completing this form.
You can request a refill by calling Vivo Health Pharmacy at 833-868-8486 and opt-in for automatic refills.
Most 30-day supply prescriptions can be filled up to two times at your local pharmacy (effective January 1, 2023). Any additional fills of maintenance medications will be required to be obtained through mail order. Failure to use mail order may result in paying full-cost at your retail pharmacy.
Standard delivery is two-day USPS for non-refrigerated items and refrigerated items will be shipped overnight. Orders can be delivered to both your home and place of business.
Once processed, medications will be sent out two-day USPS.
Tracking numbers will be provided via email as long as you provide your email address.
We accept all major credit and debit cards, as well as your Healthcare Flexible Spending Account card.
Yes, we take copay cards as well as copay assistance cards. We will also contact you to let you know if one is available for your prescription. Please let us know if you are enrolled in a discount program.